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General Inquiries

For platform questions, course info, or anything not listed below.

bernardbalaurojr@gmail.com

0950 158 9209

Hours: Mon–Fri, 9AM – 6PM (GMT-6)

Billing & Account Support

Questions about invoices, payments, or subscriptions?

bernardbalaurojr@gmail.com

Business Inquiries

For team training or enterprise solutions

bernardbalaurojr@gmail.com

0950 158 9209

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FAQs

What is OnlineTutor?

OnlineTutor is an online tutoring platform that provides personalized one-on-one academic support for primary and secondary students. Our goal is to help students strengthen their understanding of core subjects, build confidence in learning, and achieve better academic performance.

How do online tutoring sessions work?

Students attend live online sessions with a tutor through a video conferencing platform. During the session, tutors explain lessons, guide students through exercises, and provide interactive support to help them understand difficult topics.

Who are the tutoring programs designed for?

Our programs are designed for primary and secondary students who need additional academic support, want to strengthen their subject knowledge, or prepare for important exams.

Are tutoring sessions personalized?

Yes. Each tutoring session is designed based on the student’s learning needs, academic level, and learning pace. This ensures students receive focused support that helps them improve more effectively.

Do you offer trial sessions?

Some programs may offer introductory or assessment sessions to help determine the student’s learning needs before beginning regular tutoring sessions.

How do I create an account?

Parents or students can create an account directly on the website by registering with their basic information such as name, email, and password.